GLOBAL VA INDUSTRY SURVEY 2026

Shape the Future of the
Global VA Industry

Join thousands of Virtual Assistants and Remote Support Professionals helping build the world's largest picture of how our profession is changing.

Will AI change the role of a Virtual Assistant...or redefine it?

10,000+

Voices Needed

Global

Reach

VA & AI

Insights

THE IMPACT

Why Your Voice Matters

The VA industry is evolving fast.
No one knows the real story better than you.

This survey aims to build one of the world's largest snapshots of the Virtual Assistant and remote support profession.

We're exploring who makes up this industry, how people are working, the services they provide, the tools they use, and how AI is beginning to influence the way people work.

Some professionals use AI every day. Others are still exploring where it fits. Some aren't using it at all. Every experience adds to a more complete picture.

The more Virtual Assistants and remote support professionals who take part, the more meaningful and representative the findings become, helping us better understand the profession today and where it may be heading tomorrow.

Reveal Industry Trends

Contribute to one of the largest datasets of the virtual assistants and remote support profession, helping identify emerging patterns, industry benchmarks, and the factors shaping our work.

Understand

AI Adoption

Help build a clearer picture of how AI is influencing services, workflows, productivity, and the day-to-day work of virtual assistants and the remote support profession.

Strengthen Our Voice

Influence the trajectory of our entire remote work community with unified statistics that demand industry-wide recognition and respect. Let's build upon strong foundations.

Shape Our Future

Support better conversations across the VA and remote support profession, using real data to inform future skills, resources, AI training, and industry development.

Takes 20 - 30 minutes

YES Sponsors

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Start The Survey Now

We excited to see your results.
Begin the Survey now, by clicking NEXT →

Let's Get Started

To enter the prize draw, send you the collective results and stay in touch, we need a few details before we begin. Your responses will remain confidential, and all survey findings will be reported anonymously.

The VA & Remote Support Professional Landscape

These next few questions help us understand who's in the VA & remote professionals world. Your answers help us spot trends, celebrate diversity, and better support VAs around the globe.

Identity is often more layered than one category can capture. If you feel comfortable sharing more about your cultural, ethnic, or national background, it will help us better understand the real people and lived experiences behind the global VA industry.

Reflecting on Your Last Role

not satisfiedvery satisfied
not satisfiedvery satisfied
Please share anything that feels relevant, such as the type of work you’d enjoy, the kind of client or business you’d like to support, your preferred hours or schedule, pay expectations, level of flexibility, support or benefits, communication style, growth opportunities, or what would make the role feel stable and sustainable for you.

We'd love to hear more about your thoughts on Professional Development and Training.

Your VA or Remote Support Work Experience

Your role, your workload, and your reflections.

What You Do For Your Clients

VA work can look very different from one person to the next. Some VAs focus on admin, others support operations, marketing, systems, finance, strategy, or a mix of everything. This section helps us understand what you actually do for your clients, the tools you work with, and how your role fits into the wider VA industry.

(Select all that apply)
Separate each task using a comma (,) be as detailed as you can

Your Tech Stack

Please select all the tools and platforms you regularly use in your VA work. This helps us understand the full tech stack VAs are expected to manage, and better showcase the range of software knowledge and expertise involved in VA work.

Please note: We’ll ask about AI tools separately later in the survey.

(Select all that apply)
Separate each task using a comma (,) please share everything you use. It'll help us get an idea of how you operate, and the full extent of the work you do. (AI tools later in the survey.)

Who Do You Work With?

(Select all that apply)

Challenges & Pain Points

(Select all that apply)
We really want to help understand pain points, to help you build a better future. 

Satisfaction

not satisfiedvery satisfied

Compensation

not satisfiedvery satisfied
(If you work in another currency, please convert to USD for data purposes.)

Working Conditions & Support

I am not able to control how many you select, please stick to 3 options only for data collection purposes, and use the Other box below to share more.

Changes in your role

Professional Development & Training

(Select all that apply)
If you haven't completed any training, type N/A.
(Select all that apply)

AI & the Future of VA & Business Support Work

AI is one of the biggest changes currently affecting the VA industry, but there is still very little real data showing how VAs are actually using it in their work.

This section helps us understand which AI tools VAs are using, how often they are using them, how AI is affecting workload, confidence, pricing, services, and future skills, and what support VAs may need as the industry continues to evolve.

Your answers here will help us build a more accurate picture of where the industry is now, and give us a benchmark to track how AI changes VA work over time.

The more tools you share, the better we can see how much you manage. Separate your answers with a comma (,)
(Select all that apply)

AI & the Future of VA Work (Last section of questions, promise!)

We really want to help understand pain points, to help you build a better future. 

Future Resources & Opportunities

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Is there anything else you’d like to share about your experience as a VA/remote support professional or the future of the VA industry?

This survey is best completed on a laptop. If you are completing this survey on your phone and it's not displaying correctly or you need to refresh, please click here to be taken directly to the survey.

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EXCLUSIVE INCENTIVES

Participate & Win

We know your time matters. As a thank you for taking the time to complete the survey, every completed entry will be automatically entered into our prize draw.

  • Grand Prize - 1hr 1:1 Coaching Session & $100CAD Gift Voucher

  • Second Prize - 2x winners will receive a 30min 1:1 Coaching Session

  • Third Prize - 2x winners will receive $25CAD Vouchers

Draw Date: January 11, 2026* | Winners will be announced directly via email and text. Subject to Terms & Condition's.
*The draw date may be extended if required to allow additional survey responses. Any changes will be announced on this page.

COLLECTIVE VOICE

THE mission

Say YES!

We’ve had the privilege of working with virtual assistants, executive assistants, and remote support professionals supporting business owners, C-suite executives, and entrepreneurs across different industries, roles, and working models.

We’ve seen how varied this profession really is. Every business works differently, from large corporate teams to small owner-led businesses, and that means the skills needed from virtual assistants and remote support professionals are far more diverse than many people realise.

Some people are building independent businesses. Others are supporting clients alongside full-time jobs. Some are embedded inside organisations. While some brave souls are growing agencies. Many of you are still trying to find the right clients, services, niche, tools, or direction.

At the same time, the work itself is changing. AI, automation, client expectations, pricing, software, training needs, and the way businesses use remote support are all becoming bigger parts of the conversation.

That’s why we’re launching the Global Virtual Assistant, Remote Support & AI Survey.

We want to understand who you are, what you're working on, what you are earning, what services you provide, what tools you use, what you are having to learn, what challenges you are facing, and what support would genuinely help you feel more confident, capable, and valued in your work.

Your honest answers today could lead to better pay standards, smarter tools, stronger community support, better training resources, and genuine recognition for the work we do.

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